Privacy Policy

BosApp is Nigeria's all-in-one business platform that empowers entrepreneurs to launch online stores, sell products on our marketplace, manage invoices, track expenses and debts, and grow their businesses with powerful digital tools. Our registered business name is BosApp Technologies Ltd., headquartered in Abuja, Nigeria. We serve thousands of businesses across Nigeria, from individual entrepreneurs to growing enterprises.

We collect information to provide better services to our users and enable core platform features such as storefront creation, marketplace listings, payments, and business management. The types of data we may collect include: a. Personal Information • Full name • Email address • Phone number • Business name and address • Gender and location (optional) • Identification documents (for verification purposes) • Bank account details (for payment processing) b. Business Information • Business registration details (CAC number, where applicable) • Storefront details (name, description, branding) • Industry or sector • Products and services offered • Pricing and inventory information • Financial data for analytics (optional and consent-based) c. Transaction Information • Purchase history • Payment information (processed securely through third-party payment providers) • Order details and fulfillment information • Customer communications d. Technical Information • IP address • Browser type and device information • Usage data (e.g., pages visited, features used) • Cookies and similar technologies • Storefront visitor analytics e. Third-Party Information If you connect BosApp with third-party services (e.g., payment gateways, social media accounts, or delivery services), we may receive limited information from those services — always with your permission.

We use the information we collect to: • Create and manage your online storefront • List your products on our marketplace • Process orders and payments securely • Send order confirmations and updates to customers • Generate invoices and receipts • Provide expense and debt tracking features • Enable communication between buyers and sellers • Send bulk SMS notifications (when you use this feature) • Improve our platform and develop new features • Provide customer support • Prevent fraud and maintain platform security • Comply with legal obligations • Send important updates about our services (you can opt-out of marketing emails)

We respect your privacy and only share your information in the following circumstances: a. With Your Consent • When you list products on our marketplace, your store information becomes publicly visible • When customers purchase from your store, you receive their delivery and contact information b. Service Providers • Payment processors (Paystack, Flutterwave) for secure transactions • SMS providers for bulk messaging features • Cloud storage providers for data hosting • Analytics providers to improve our services c. Legal Requirements • When required by law or legal process • To protect our rights, privacy, safety, or property • To prevent fraud or abuse of our platform d. Business Transfers • In the event of a merger, acquisition, or sale of assets We never sell your personal information to third parties for marketing purposes.

We retain your information for as long as your account is active and as needed to provide services. When you close your account, we will delete or anonymize your personal data within 90 days, except where we must retain it for legal or regulatory compliance. Transaction records may be retained longer for accounting and legal purposes.

We take data security seriously and implement industry-standard measures to protect your information: • Encryption of data in transit and at rest • Secure payment processing through certified providers • Regular security audits and updates • Access controls and authentication • Monitoring for suspicious activity However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to protect your data.

You have the following rights regarding your personal information: • Access: Request a copy of the data we hold about you • Correction: Update or correct inaccurate information • Deletion: Request deletion of your account and data • Portability: Receive your data in a portable format • Objection: Object to certain processing of your data • Restriction: Request limitation of how we use your data To exercise these rights, contact us at privacy@bosapp.ng

We use cookies and similar technologies to: • Keep you logged in • Remember your preferences • Analyze platform usage • Improve user experience • Deliver relevant content You can control cookies through your browser settings. Disabling cookies may limit some platform features.

BosApp is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

Your information may be transferred to and processed in countries outside Nigeria. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

Our platform may contain links to third-party websites and storefronts created by our users. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing information.

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Your continued use of BosApp after changes indicates acceptance of the updated policy.

By using BosApp, you consent to this Privacy Policy and our collection and use of information as described. You can withdraw consent by closing your account, though this may limit your ability to use our services.